Important Notice: Upgrading to Our New Billing System

We're delighted to have served you for so long, and we appreciate your continued support. As our business evolves, we're upgrading to a more modern billing system. You'll see some improvements in your payment experience with this change.

What This Means for You:

Our legacy billing system is being retired. This means you can no longer:

  • Change your current plan
  • Update your credit card details
  • Purchase additional points

To continue enjoying our services without interruption, please follow these steps to transition to our current billing platform:

  1. Cancel your current subscription by clicking cancel below. You won't be charged again under this system.
  2. Log out of Launchpad. This helps ensure a smooth transition.
  3. Log back into Launchpad. This will refresh your account information.
  4. Click on the person icon in the upper right corner.
  5. Choose "Update Plan." You'll find our new plans.
  6. Subscribe to a new plan. Welcome to our enhanced billing platform!

We understand that change can be a bit of a hassle, and we truly appreciate your patience and cooperation during this upgrade. If you have any questions, please reach out to our support team at support@itelescope.net.

Thank you for being a valued customer! We look forward to continuing to provide you with the services you rely on.

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Username: New User Account   Change
Current Plan: None
Expiry Date: None
 
 

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