Important Notice: Upgrading to Our New Billing System
We're delighted to have served you for so long, and we appreciate your continued support. As our business evolves, we're upgrading to a more modern billing system. You'll see some improvements in your payment experience with this change.
What This Means for You:
Our legacy billing system is being retired. This means you can no longer:
- Change your current plan
- Update your credit card details
- Purchase additional points
To continue enjoying our services without interruption, please follow these steps to transition to our current billing platform:
- Cancel your current subscription by clicking cancel below. You won't be charged again under this system.
- Log out of Launchpad. This helps ensure a smooth transition.
- Log back into Launchpad. This will refresh your account information.
- Click on the person icon in the upper right corner.
- Choose "Update Plan." You'll find our new plans.
- Subscribe to a new plan. Welcome to our enhanced billing platform!
We understand that change can be a bit of a hassle, and we truly appreciate your patience and cooperation during this upgrade. If you have any questions, please reach out to our support team at support@itelescope.net.
Thank you for being a valued customer! We look forward to continuing to provide you with the services you rely on.